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For Patients & Families

HealthSpan General Practice is a dedicated aged care medical service, delivering personalised GP care directly to residential aged care facilities. We understand the unique needs of older adults and work closely with families, facility staff, and allied health providers to ensure every resident receives compassionate, coordinated, and proactive healthcare.

Empowering Healthcare Professionals in Aged Care

Aged Care
Expertise

We focus exclusively on aged care, meaning our GPs understand the unique medical, emotional, and logistical needs of residents in residential facilities. This specialised approach ensures more relevant, respectful, and effective care.

Continuity & Consistency

Unlike rotating locum services, we provide regular visits from the same GP, building trust and familiarity. This continuity improves communication, reduces medical errors, and supports better long-term health outcomes.

Family-Centred Communication

We keep families informed and involved, with clear updates and a dedicated care coordinator to answer questions. You’ll always know who to contact and what’s happening with your loved one’s care.

Compassionate GP Care, Right Where You Live

HealthSpan General Practice is dedicated exclusively to residents in aged care. We bring high-quality, personalised medical care directly to your facility—ensuring comfort, continuity, and peace of mind for both residents and their families.

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What We Offer:

  • Regular GP visits based on your clinical needs

  • Safe medication management in partnership with facility staff

  • Health assessments & chronic disease clans to guide your care

  • Referrals & pathology arranged onsite or externally

  • Clear, ongoing communication with families and care teams

  • After-hours & emergency coordination for seamless support

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Why Families Choose HealthSpan:

  • Aged Care Focused – We specialise in the unique needs of aged care residents

  • Continuity of Care – You’ll see the same GP regularly, not a rotating roster

  • Proactive & Preventative – We don’t just treat illness; we plan ahead

  • Family-Centred – We keep your loved ones informed and involved

  • Streamlined Onboarding – Simple forms, clear communication, and support every step of the way

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We’re here to make the transition into aged care easier, safer, and more reassuring. Let us be your partner in care.

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